Thailand’s After-Sales Service Customer Experience Improves in 2025, as Competition Among Brands Intensifies

Bangkok, Thailand: 25 February 2025–Differential Thailand has released the findings of its second annual Thailand Service Customer Experience Index (Service CXI) StudySM, highlighting notable improvements in after-sales service satisfaction across mass-market automotive brands. The industry-wide Service CXI average has risen to 893 points, reflecting a growing focus on service transparency, customer engagement, and pricing competitiveness.... Read More